Orders & Shipping
In order to keep shipping charges to a minimum, for each order they are calculated automatically according to weight, volume and destination. We will inform you of the exact amount before the purchasing process is completed.
Deliveries outside the EU may include tariffs or import duties for which the receiver must take full order. The Green Secrets has no authority over these amounts established by the different customs authorities and, therefore, it can not anticipate the price. If your order is affected by these tariffs you will have to pay directly to the carrier or relevant authorities.
Where will my order be shipped from?
Your order will be shipped from Helsinki, Finland with Priority Post. Tracking of the package is not available at the moment.
Can I cancel my order?
Any order cancellations must be requested within 24 hours of the order confirmation. We do not accept cancellations on rushed orders. We do not allow cancellations due to delays caused by the shipping provider. To cancel an order, please email email@example.com with your order number.